I've been needing some new shoes for work and as I got vouchers for my birthday I thought I'd get them from Next. I had £20 and the ones I was looking at were £35. Not a problem because it meant that I only needed to put £15 towards them. Anyway, I went to the counter, handed over my voucher and a £20 note. The woman rang it all through, then announced cheerily, "You've got £5 left on your voucher."
I stared in disbelief and then said "I don't want it on my voucher, I would like the cash."
"Oh," she replied looking at me as though I was an alien. "I'll have to get my supervisor" she says before scurrying off.
The supervisor arrived and said "right, so you gave us a £20 voucher, and a £20 note, so that means...." she starts adding it up. "we owe you..." erm.. £5"
Now, I don't mean to be rude, but even I can add that up and I'm terrible at maths. But also, I think it's pretty cheeky to try and get you to come back into the shop by putting your change on your voucher that's already been paid for. I suspect it's company policy but if it isn't then the sales assistant was clearly an idiot.
4 comments:
I would have accepted the discount on the voucher,surely that would make a nice little story to follow up on the radio?Dad
Computer tills take away the need for all independent thought and young people on the whole these days are unable to carry out simple mental arithmatic sums.
I just feel sorry for the cashier. She is obviously not up to the job. And why do you need new shoes for the radio?
Shoes are required for trudging through the lancashire rain to arrive at the radio station,you silly boy.Graham
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